Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS (THE “AGREEMENT”) BEFORE BOOKING A RIDE OR ARRANGING FOR A RIDE TO BE BOOKED WITH US.

  1. You acknowledge and agree that this Agreement, made between Us and You, applies to any Booking and/or Transport Services and to any information shared, communications, acts and/or omissions in connection with such Booking and/or Transport Services.
  2. You shall be liable to pay (as applicable, in Our sole discretion) all booking and other charges in connection with any Booking and/or Transport Services provided to You, whether required by law or otherwise charged at the time the Booking is made, the Transport Services are provided or later. The list of charges for Our Transport Services are streetcarstaxi.co.uk/terms
  3. We may vary the list of charges for Our Transport Services from time to time in our sole discretion.
  4. We will use reasonable endeavours to provide Transport Services in a vehicle in good, working order and in a vehicle type specified by You when making Your Booking.
  5. Any times or dates that We notify to You in connection with the provision of Transport Services are estimates only and time shall not be of the essence for such provision of Transport Services.
  6. You may not smoke, play music, consume alcohol or otherwise cause a nuisance during the provision of Transport Services.
  7. You must wear a seatbelt at all times during the provision of Transport Services and must comply with all applicable laws.
  8. You must not allow an unaccompanied minor under 12 years of age to travel alone during the provision of Transport Services.
  9. We will be entitled to exercise a lien over any goods belonging to You until we receive full payment from you of any applicable charges.
  10. To the fullest extent permitted by law, We shall not be liable for any losses, damages or claims of any type, whether contractual, tortious, statutory or otherwise, that You suffer or incur arising from or in connection with (1) any Booking and/or Transport Services and/or (2) any information shared, communications, acts and/or omissions in connection with such Booking and/or Transport Services including but not limited to (1) a delay in the provision of or failure to provide Transport Services pursuant to any Booking for any reason and (2) any loss or damage caused to Your luggage stored in the vehicle during the provision of Transport Services. This clause shall survive any expiry or termination of this Agreement.
  11. You acknowledge and agree that you shall indemnify and hold Us harmless from and against any losses, damages or claims of any type, whether contractual, tortious, statutory or otherwise, that We suffer or incur arising or in connection with (1) any Booking and/or Transport Services and/or (2) any information shared, communications, acts and/or omissions in connection with such Booking and/or Transport Services. This clause shall survive any expiry or termination of this Agreement.
  12. The collection, use and disclosure of Your personal data in connection with any Booking and/or Transport Services is as provided in Our Privacy Policy set out at www.streetcarstaxi.co.uk. Please read the Privacy Policy before providing personal data or arranging for personal data to be provided to Us.
  13. You acknowledge and agree that in requesting a Booking and/or receiving Transport Services any personal data that you provide to Us may be provided to any driver or third party service provider to enable them to contact you in connection with any Booking and/or Transport
  14. You must notify Us of any complaint about a Booking and/or Transport Services within 7 days of the event giving rise to the complaint.
  15. We reserve the right to update this Agreement from time to time. Such updated Agreement shall take effect on the date that it is posted on Our website.
  16. This Agreement constitutes the entire agreement between Us and You in respect of the subject matter of this Agreement and supersedes all prior agreements, representations or communications in respect of the subject matter of this Agreement.
  17. This Agreement is governed by and shall be construed under English law. You agree to submit to the non-exclusive jurisdiction of the English courts.

Defined terms

Booking” means an order made by You or on Your behalf accepted by Us to provide Transport Services, including but not limited to any order made with Us via a third party website or mobile application

Transport Services” means the provision of a licensed taxi or private hire vehicle service(s) to You

Us”, “We” and “Our” mean Streetcars Taxis Ltd.

You” and “Your” mean any person(s) or organisation who or which contacts Us directly or indirectly to request a Booking or on whose behalf we are contacted to request a Booking

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